KNOWLEDGE MANAGEMENT PORTAL: CONNECTING HIGHER LEARNING INSTITUTION AND EMPLOYER

Kalaimagal Ramakrishnan¹*, Norizan Mohd Yasin²*
¹Faculty of Computer Science and Information Technology, University Malaya, Malaysia
²Faculty of Computer Science and Information Technology, University Malaya, Malaysia
* Corresponding Author : norizan@um.edu.my

Received : -     Accepted : -     Published : 15-06-2010
Volume : 1     Issue : 1       Pages : 1 - 18
J Data Min Knowl Discov 1.1 (2010):1-18

Keywords : Curriculum Development, Teaching and Learning, Employment, Higher Learning Institution, Knowledge Management, Employer, ICT, Portal
Conflict of Interest : None declared

In today’s globalization, educational systems are challenged by different pressures. The skills held by the ICT graduates from Higher Learning Institutions (HLI) directly impact the employment level in the job market. Mismatch of employee’s qualifications with employers’ needs is a major issue in the current job market. There is an urgent need for a study that investigates the causes of the gap between the employer and students’ knowledge and skills sets required for a new entry-level in the job market. There are limited discussions on the influence of Knowledge Management (KM) in Malaysian Higher Learning Institutions. This article outlines some of the major underlying causes of unemployment among Malaysian ICT undergraduates and explores the potential and challenges of KM in HLI to reengineer the teaching and learning process to meet the industry needs. This paper have used questionnaire to gather information from 240 current undergraduate students, 354 graduated students and 152 employers from both Local and International companies in Malaysia. Besides distributing questionnaires, interviewing was carried out on the employers. This paper concludes that with the help of KM Portal, HLI could improve their teaching and learning process by improving their curriculum which could produce quality students that satisfy the employers’ needs.

[1] Uchida, Donna with Marvin Cetron and Floretta McKenzie (1996) Preparing Students for the 21st Century. American Association of School Administrators, 3(2), 11-12.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[2] Clark W.J., Greer T. and Maier J. L. (2002) Journal of Computer Information Systems, 42(4), 44-49.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[3] Prabhakar B., Litecky C. and Arnett K. (2005) IT skills in a tough job market. Communications of the ACM, 48(10), 91-94.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[4] Couger J.D., Davis G.B., Dologite D.G., Feinstein D.L., Gorgone J.T. and Jenkins A.M. (1995) IS’ 95: Guideline for undergraduate IS Curriculum. MIS Quartely, 19(13), 341-359.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[5] Braun G.Y., Crable E.A. and Tesch D.B. (2004) Journal of Computer Information Systems, 44(3), 40-48.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[6] Ausubel D. (1978) Review of Educational Research, 48, 251-257.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[7] Petrides A.L., Nodine R.T. (2003) Knowledge management in education: defining the landscape, The institution for the study of knowledge management in education Press, USA.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[8] Wege C. (2002) IEEE Internet Computing, 6 (3), 73-77.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[9] Bajec M. (2005) The new gateways to Internet information and services, 4(2), 252-269.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[10] Looney M., Lyman P. (2000) Educause Review, 35(4), 28- 37.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[11] Aragones and Hart-Davidson, W., (2002) International Professional Communication Conference on Why, When and How do Users Customize Web Portals, Published by IEEE Xplore Digital Library, Portland, Oregon, 375-388.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[12] Asma A. and Lim L. (2000) Cultural dimensions of Anglos, Australians and Malaysians, Malaysian Management Review, 36(2), 1-17.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[13] Yogeesvaran K. (2005) Regional Conference on Investment Climate and Competitiveness in East Asia, Published by Economic Plan Unit Malaysia, 31-41.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[14] Hesketh A.J. (2000) Journal of Education and Work, 13(3), 245- 271.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[15] Khoo H. C. (2001) Education Quarterly, 19, 14–15.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[16] Wilhelm W. J. (2004) The Delta Pi Epsilon Journal, 11(6), 105-121.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[17] Zainal S.H. (2002) Pengangguran dan Bahasa Inggeris, In Massa [Ed.], 62-63. Kuala Lumpur.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[18] Woo K.Y. (2006) JASA, 17-21.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus  

[19] Norshima Z.S. (2008) Electronic journal of the American Association of Behavioral and Social Sciences, 11, 1-16.  
» CrossRef   » Google Scholar   » PubMed   » DOAJ   » CAS   » Scopus